FAQ
💭 Frequently Asked Questions
Everything you need to know — no stress, just glow.
✨ Orders & Shipping
When will my order ship?
Our pieces are made and packed with love. Please allow 2–3 business days for processing before shipping. You'll receive a tracking number once your glow-up is on the way!
Do you offer international shipping?
Currently, we ship across the U.S. and Canada — but we’re working on glowing globally soon. 🌍
Can I change or cancel my order?
Email us ASAP at goldenhourstudio@icloud.comwith your order number. If we haven’t shipped it yet, we’ll do our best to help.
💛 Sizing & Fit
How do your sizes run?
Most of our pieces are true to size with a relaxed fit. Size guides are available on each product page for exact measurements.
Still unsure?
DM us on IG @shopgoldenhourstudio or email — we’re happy to help with styling + sizing recs!
💸 Returns & Exchanges
What’s your return policy?
We accept returns within 14 days of delivery for unused, unworn items with tags. Email goldenhourstudio@icloud.com to start the process.
Do you offer exchanges?
Yes! If the size wasn’t right, we’ll help you glow in the right fit — just reach out.
🌞 Product Info
Will you restock sold-out items?
Some pieces are limited drops and won’t return — others may come back due to high demand. Join the Glow List to get notified first!
Where are your clothes made?
We work with ethical production partners who align with our values of quality, comfort, and intention. Transparency matters here 💫
📦 Other Glow Questions
Do you offer gift cards?
Yes! Digital gift cards are available [here] and delivered instantly to your inbox.
How can I work with you as a creator or influencer?
We love that! Email goldenhourstudio@icloud.com or reach out on Instagram @shopgoldenhourstudio to start the magic.
Still glowing with questions?
Reach out to goldenhourstudio@icloud.com— we’re always here to help.